Office Policies

Mission

Our mission is to deliver world-class orthodontic care in a caring, positive and fun-filled environment. We treat every patient as a part of our family during and after treatment. Our patients’ time is of the utmost importance and we’ll see every patient at their appointed time.

We use the latest technology and orthodontic knowledge to ensure our patients receive the best treatment available. Our doctors and staff are always eager to speak with patients and/or their family member regarding treatment progress. We want the entire family to feel welcome here!

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service.

As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.

 

East Spartanburg

2455 E. Main Street
Spartanburg, SC 29307
(864) 579-7700
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West Spartanburg

212 E. Blackstock Rd.
Spartanburg, SC 29301
(864) 587-8000
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Duncan

1785 E. Main Street
Duncan, SC 29334
(864) 579-7700
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Gaffney

111 Northgate Road
Gaffney, SC 29341
(864) 579-7700
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Union

209 E. South St
Union, SC 29379
(864) 587-8000
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Nease & Higginbotham Orthodontics © {Y}. All rights reserved.

#protectthegrandparents
Due to COVID-19, Nease & Higginbotham Orthodontics will not see regularly scheduled patients beginning March 17.
We will re-evaluate daily and hope to re-open as soon as possible. Our doctors are available at 864.707.1969 for any urgent needs